Cricketbook Terms and Conditions (User Agreement)

These cricketbook terms and conditions explain how accounts, bonuses, deposits, withdrawals, and responsible play work on the platform. For the latest access options, use the official cricketbook betting app download.

Arjun Sharma Mar 9, 2026 Last update

Eligibility & account registration

By creating an account or using Cricketbook App, you confirm that:

  • You meet the minimum age requirement to gamble in your jurisdiction.
  • Online betting is legal for you to access from your location.
  • The information you provide (name, contact details, payment details) is accurate and kept up to date.

If local laws restrict online betting, you should not register or use the service. These terms are intended as a general user agreement and do not replace local legal advice.

Account security & identity checks

You are responsible for:

  • Keeping your login credentials confidential.
  • All activity that occurs on your account unless proven to be unauthorized through no fault of your own.
  • Not sharing, selling, or transferring your account to another person.

To protect users and comply with regulatory and anti-fraud practices, Cricketbook may request verification (commonly known as KYC). This may include documents or checks to confirm:

  • Identity and age
  • Payment method ownership
  • Address or location (where applicable)

If verification is not completed when requested, access to certain features (including withdrawals) may be restricted until checks are satisfied.

Need help with verification or account access?

Acceptable use (prohibited activities)

You agree not to:

  • Use the service for unlawful purposes, including money laundering or fraud.
  • Exploit bugs, delays, or errors in odds, markets, results, or payments.
  • Use automated tools (bots, scripts) to place bets or manipulate outcomes.
  • Collude with other users or attempt to influence sporting events.
  • Create multiple accounts to obtain bonuses or circumvent limits.
  • Attempt chargebacks or payment reversals in bad faith.

If suspicious activity is detected, Cricketbook may suspend the account and investigate, including voiding bets or restricting withdrawals where permitted by policy and law.

Bonuses, promotions & bonus rules

Promotions (including sign-up offers, reload bonuses, cashback, free bets, or similar incentives) are subject to bonus rules published alongside each offer. Common conditions may include:

  • Eligibility checks (new users only, specific locations, one per household/device/payment method)
  • Minimum deposit requirements
  • Wagering/turnover requirements and time limits
  • Maximum stake limits while bonus funds are active
  • Game/market contributions (some bet types may contribute differently, or not at all)
  • Restrictions on hedging, low-risk wagering, or using promotions to guarantee profit

If bonus abuse is suspected, Cricketbook may:

  • Remove bonus funds and related winnings attributable to the promotion
  • Void bets placed in breach of the promotion rules
  • Restrict future promotion access

Before opting in, review the specific promotion’s terms on the offers page and keep a record (screenshot or saved text) in case of later disputes.

Deposits, payments & balances

Cricketbook accepts INR and supports deposits through available payment methods shown in your account. Deposits must be made using a payment method you own and are authorized to use.

Key points:

  • Deposits may be subject to processing, anti-fraud, and security checks.
  • Your wallet may display separate balances (for example, cash balance and bonus balance) depending on active promotions.
  • If a deposit is reversed, charged back, or disputed, the account balance may be adjusted accordingly and the account may be restricted pending investigation.

For general setup and access, you can return to the homepage: Cricketbook App.

Withdrawals & withdrawal terms

Withdrawal requests are typically subject to:

  • Identity verification (KYC) completion
  • Payment method ownership checks
  • Review of account activity for fraud prevention, responsible gambling, and bonus compliance

Additional withdrawal terms may apply:

  • Withdrawals may be paid back to the original deposit method where possible, with remaining funds paid via an approved method in your name.
  • Where bonuses were used, withdrawals may be limited until bonus rules (including wagering requirements) are met.
  • If inconsistent or inaccurate account details are provided, withdrawals may be delayed until corrected.

If a withdrawal is pending longer than expected, contact support with your registered details and the transaction reference (if available).

Bet settlement, results & disputes

Bet settlement is based on the official result source used by Cricketbook for each sport/market. Important notes:

  • If a market is settled incorrectly, Cricketbook may correct settlement after reviewing official results.
  • Bets may be voided where events are cancelled, abandoned, or materially changed, depending on the market rules.
  • Obvious errors (for example, materially incorrect odds caused by a technical issue) may lead to bet adjustment or voiding in line with policy.

If you believe a bet is settled incorrectly:

  1. Gather details (event, market, stake, time placed).
  2. Contact support promptly.
  3. Allow time for investigation against official sources and platform logs.

Responsible play & self-exclusion

Cricketbook supports responsible play and encourages users to:

  • Set personal limits (time and spending) and stick to a budget
  • Avoid chasing losses
  • Take breaks if betting stops being enjoyable

If you need help controlling your play, consider stepping away and contacting support to ask about available tools such as account cooling-off or self-exclusion (availability can vary by platform and jurisdiction).

For educational guides and safer play practices, see: Responsible Gambling.

Account suspension, closure & inactivity

Cricketbook may suspend, restrict, or close accounts where there is:

  • Suspected fraud, money laundering, chargeback risk, or identity concerns
  • Breach of these terms, bonus rules, or market rules
  • Security concerns (account takeover risk)
  • Legal or regulatory requirement

You may request account closure by contacting support. If your account is inactive for an extended period, it may be treated as dormant and subject to additional security checks when you return.

Quick compliance checklist (summary)

TopicWhat you should do
EligibilityConfirm you are of legal age and betting is allowed where you are located
Account detailsUse accurate, up-to-date personal information
PaymentsDeposit/withdraw using payment methods in your own name
Bonus rulesRead the specific offer terms before opting in
SecurityProtect your password and don’t share your account
DisputesKeep bet details and contact support promptly if settlement looks wrong

Changes to these terms & contact

Cricketbook may update these terms and conditions to reflect operational, security, legal, or regulatory changes. Continued use of the service after updates may be treated as acceptance of the revised terms.

For help or questions about this user agreement, contact support via:

  • Live chat on the website (where available)
  • Telegram: @cricketbookpromotions

You may also want to review related policies such as: Privacy Policy and Withdrawal Policy where available on the site.

FAQ

Are these Cricketbook terms and conditions the same as bonus terms?

No. These terms cover general account and platform rules. Each promotion has its own bonus rules (eligibility, wagering requirements, time limits, and restrictions) that apply in addition to this user agreement.

What happens if I don’t complete verification (KYC)?

You may be restricted from withdrawing or from certain account functions until identity and payment method checks are completed.

Can I open more than one account?

Typically no. Multiple accounts are commonly treated as a breach of terms, especially where used to claim bonuses or bypass limits, and can lead to restrictions or closure.

Why can a withdrawal be delayed?

Delays can occur due to verification checks, payment method ownership confirmation, bonus rule review, or fraud-prevention monitoring. Contact support with your transaction details if it remains pending.

What if a bet is settled incorrectly?

Contact support with the event and bet details. If an error is confirmed against official sources, settlement may be corrected in line with the platform’s market rules.